Refund Policy


All products come with a FREE replacement warranty for 15 days from purchase*. If your purchase does not match the description or if the item is defective, please contact us within 48 hours of receiving your order - we will make sure that all of your issues are resolved.

If you received the wrong item, please contact us within 48 hours of delivery. We will arrange to deliver the correct items or refund all your payments.

For defective products, please take photos and email us at tag4mypet [at] tag4mypet.ca
We will replace or refund your purchase after confirmation.

PLEASE NOTE: This policy does not cover misuse, accidental damage, , or any abuse of the purchased product.

*If your purchase is damaged or defective / wrong item / color / size.

Returns
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Pet Tags are exempt from being returned.

There are certain situations where only partial refunds are granted (if applicable)

Cancellations

You can cancel your order within the first 6 hours after the order is confirmed.

Contact Us if you have more questions

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